WordPress Support & Maintenance

From routine updates to security audits and theme maintenance, let us take care of the behind the scenes portion of your site so you can focus on the content that matters most to your users. Plus, if you need help with content updates, we can do that, too.

Deferring proper maintenance of your website until the moment of peril can prove to be costly over time. Let our expertise keep you ahead of the curve.

The risk to your site grows every day you don’t have a comprehensive plan to protect your domain. You don’t need to boldly go it alone though – we’re here to guide you on your journey.

Antimatter Co. offers monthly-renewable retainer subscriptions to handle the big, scary, and downright tedious tasks of managing your site. Let our experienced team make sure your site is properly maintained and compatible with the latest CMS/plugin versions.

We’ll also keep you aware of your site’s usage, with customized reports and recommendations to keep you up to date, provide redundant backups in addition to your hosting provider’s backups (if available), and ready for future improvements without significant overhauls.

We Take Your Security & Privacy Seriously

We use a wide array of VPNs, encryption, strong passwords, credential managers, and more to help ensure your website and data is protected and secure.

Monthly Support Subscription Plan Comparison

 

 
  • One-Time Setup Fee 2
  • Consulting Hours/mo. 3
  • Automatic Renewal 4
  • Month-to-Month Term 5
  • Domain & Server Access
  • Migration Assistance
  • 24/7/365 Monitoring
  • Malware & Virus Scans
  • Site Performance Testing
  • Google Analytics
  • Google Search Console
  • CloudFlare DNS Firewall 6
  • Proactive Recommendations 7
  • Security Audits
  • Offsite Backups
  • Routine Updates
  • Personalized Reports

Containment

$100 /mo./site 1
  • One-Time Setup Fee 2 $75
  • Consulting Hours/mo. 3 N/A
  • Automatic Renewal 4
  • Month-to-Month Term 5
  • Domain & Server Access
  • Migration Assistance
  • 24/7/365 Monitoring
  • Malware & Virus Scans
  • Site Performance Testing
  • Google Analytics
  • Google Search Console
  • CloudFlare DNS Firewall 6 N/A
  • Proactive Recommendations 7 N/A
  • Security Audits N/A
  • Offsite Backups Weekly
  • Routine Updates Weekly
  • Personalized Reports Monthly

Security

$350 /mo./site1
  • One-Time Setup Fee 2 $100
  • Consulting Hours/mo. 3 2 hours
  • Automatic Renewal 4
  • Month-to-Month Term 5
  • Domain & Server Access
  • Migration Assistance
  • 24/7/365 Monitoring
  • Malware & Virus Scans
  • Site Performance Testing
  • Google Analytics
  • Google Search Console
  • CloudFlare DNS Firewall 6 N/A
  • Proactive Recommendations 7 N/A
  • Security Audits Weekly
  • Offsite Backups Weekly
  • Routine Updates Weekly
  • Personalized Reports Monthly

Maintenance

$600 /mo./site1
  • One-Time Setup Fee 2 $125
  • Consulting Hours/mo. 3 5 hours
  • Automatic Renewal 4
  • Month-to-Month Term 5
  • Domain & Server Access
  • Migration Assistance
  • 24/7/365 Monitoring
  • Malware & Virus Scans
  • Site Performance Testing
  • Google Analytics
  • Google Search Console
  • CloudFlare DNS Firewall 6
  • Proactive Recommendations 7
  • Security Audits Weekly
  • Offsite Backups Daily
  • Routine Updates Monthly
  • Personalized Reports Twice Monthly

Momentum

$1300 /mo./site1
  • One-Time Setup Fee 2 $200
  • Consulting Hours/mo. 3 15 hours
  • Automatic Renewal 4
  • Month-to-Month Term 5
  • Domain & Server Access
  • Migration Assistance
  • 24/7/365 Monitoring
  • Malware & Virus Scans
  • Site Performance Testing
  • Google Analytics
  • Google Search Console
  • CloudFlare DNS Firewall 6
  • Proactive Recommendations 7
  • Security Audits Daily
  • Offsite Backups Daily
  • Routine Updates Daily
  • Personalized Reports Weekly

Monthly Support Subscription Fineprint & Footnotes

  1. The price quoted per Monthly Support Subscription Plan may need to be adjusted according to the scale of the website relevant to this service. Sites with more than 75 pages of non-blog article content, more than 15 installed and active plugins, a complex theme or content structure, or integration of non-WordPress components and services may require additional resources to support.
  2. The onetime setup fee may be waived if a Monthly Support Subscription plan is set up within 30 days of the site's launch this Monthly Support Subscription is applicable to, provided Antimatter Co. performed the site's development and/or launch process.
  3. Unused consulting time does not roll over and future monthly allocations cannot be used in advance unless specifically offered by Antimatter Co.
  4. Monthly Support Subscriptions are renewed automatically on the 1st of each month. The payment method provided by you is stored and encrypted by Antimatter Co.'s payment processor, Stripe. Antimatter Co. does not store the full payment method information anywhere else and cannot retrieve this information for you.
  5. There are no refunds or additional fees for downgrading or canceling this service. Cancellations must be requested and confirmed by Antimatter within 5 business days (excluding U.S. holidays) for all tiers other than "Momentum," or within 30 days for the Momentum tier, prior to the next billing cycle to allow Antimatter Co. the ability to disable automatic payments and remove the necessary components used for the support subscriptions. Signing back up to a Monthly Support Subscription after cancellation will incur a new setup fee.
  6. Antimatter Co. will provide Cloudflare's "Pro" tier (not to exceed $20/mo.) for one (1) domain assigned to the Support Subscription, at no additional charge,  as long as the assigned domain's DNS nameservers are pointed to Antimatter Co.'s Cloudflare account's specific nameservers. Upon cancellation, the Client will need to either reassign the domain's nameservers to their domain registrar and update any DNS records or set up their own Cloudflare "Pro" tier and Antimatter Co. will submit a support ticket to transfer the Cloudflare domain from Antimatter's account to the Client's account. Alternate arrangements may incur additional fees separate from the Support Subscription balance.
  7. Antimatter Co. will make site-specific proactive site recommendations when available provided there is sufficient consulting time left in your monthly allocation.

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